Description: A telephone call asking for room service

Instructions: Read the sentences below and answer the questions or fill in the spaces

 

Guest: Hello maid

Hotel English - Room Service: Telephoning for Room Service (Level 1)

Telephoning for Room Service (Level 1)

Written By: T. Pascal Brown

Description: A telephone call asking for room service

Instructions: Read the sentences below and answer the questions or fill in the spaces

 

Guest: Hello maid

Maid: Yes can I help?

Guest: Yes. I want to call back home to New Zealand.

Maid: You can dial international on these phones

Guest: How please?

Maid: OK dial 00 + 649 and your number.

Guest: Many thanks.

Maid: Bye.

Ten questions to check your understanding :



Telephoning for Room Service (Level 1)

1.)  A maid is ……………..?
2.)       A guest is ……………………?
3.)       The person wants to ring back to …………………?
4.)       International means ………………?
5.)       To dial = ………….. ?
6.)       The maid is there to help guests to sort out problems.
7.)       ‘Thanks’ is a polite word.
8.)       OK = ……………?
9.)       The maid is part of room service.
10.)     The maid did help this guest.