Topic Content Level 1 – Elementary Level 2 – Intermediate 5 Quizzes Expand Level Content Shopping (Level 2) What is Customer Service? (Level 2) Customer Service in the Retail World (Level 2) Working in Department Stores (Level 2) Working in a Cafe (Level 2) Level 3 – Advanced 3 Quizzes Expand Level Content Politeness in Customer Service (Level 3) Qualifications in Customer Service (Level 3) Working in Takeaways or Fast Food (Level 3)
