Written By: T. Pascal Brown
Description: An article about achieving top quality
Instructions: Read the sentences below and answer the questions of fill in the spaces
To make top quality products staff have different tasks to do. These are:
1: Know what the standards are – daily
2: Set a second’s target – daily
3: Do quality checks – daily
4: Complete individual operator inspections – weekly
5: Complete quality inspections with teams – weekly
6: Show examples of poor quality – when required/weekly
7: Reject bad work – daily
8: Good Housekeeping – daily
9: Training – weekly/monthly
10: Inspect inward goods to make sure you receive quality supplies – when required
11: Team Meetings – provide information and discuss the quality – weekly
12: Communicate – daily
13: Motivate/praise –daily
14: Make sure the machine is operated properly – daily
15: Continuous Improvement Teams – 3 monthly
16: Machine maintenance – daily/weekly
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Question 1 of 9
1. Question
1. Targets must be set …………..
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Question 2 of 9
2. Question
2. Another word for ‘to motivate’ is ………….
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Question 3 of 9
3. Question
3. To tell a person they are doing a good job is to …………. them.
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Question 4 of 9
4. Question
4. Who should complete individual operator inspections?
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Question 5 of 9
5. Question
5. Who should reject bad work?
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Question 6 of 9
6. Question
6. How often does it say in the article that continuous improvement discussions should take place?
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Question 7 of 9
7. Question
8. What should team leaders mostly provide and discuss at meetings?
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Question 8 of 9
8. Question
9. One way to improve quality is to show examples of poor quality.
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Question 9 of 9
9. Question
10. Teams should complete quality inspections.
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