Complaints and Refunds in Retail (Level 3)
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Level 3 – Advanced
Handling Emergencies in Retail (Level 3)
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Progression and Promotion in Retail (Level 3)
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Working in an Eyewear Store (Level 3)
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Working in a Bookstore (Level 3)
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Working in a Computer Store (Level 3)
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Working in a Restaurant (Level 3)
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Working in Takeaways or Fast Food (Level 3)
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Qualifications in Customer Service (Level 3)
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