Written By: T. Pascal Brown
Description: A conversation on the phone calling front reception
Instructions: Read the sentences below and answer the questions or fill in the spaces
Guest: Hello maid
Maid: Yes can I help?
Guest: Yes. I want to call back home to New Zealand.
Maid: You can dial international on these phones
Guest: How please?
Maid: OK dial 00 + 649 and your number.
Guest: Many thanks.
Maid: Bye
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Question 1 of 11
1. Question
1. A maid is ……………..
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Question 2 of 11
2. Question
2. A guest is ……………………
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Question 3 of 11
3. Question
3. The person wants to ring back to …………………
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Question 4 of 11
4. Question
4. International means ………………
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Question 5 of 11
5. Question
5. To dial = …………..
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Question 6 of 11
6. Question
6. Please is not a polite word.
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Question 7 of 11
7. Question
7. Thanks is a polite word.
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Question 8 of 11
8. Question
8. OK = ……………
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Question 9 of 11
9. Question
9. The maid is part of room service.
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Question 10 of 11
10. Question
10. The maid is there to help guests to sort out problems.
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Question 11 of 11
11. Question
11. The maid did help this guest.
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